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Rethinking Wine In a “Long Tail” World

At Good Grape, I spend a lot of time talking about things that I would like to see in the wine industry—occasionally on the winery side, but mostly from a consumer perspective.

I am, first and foremost, a wine enthusiast and a consumer.

One of the things that I would like to see from a consumer perspective is a greater abundance of boutique, artisan wines from small producers—that beautiful Pinot from a winery that does 1000 cases.  The notion that a ½ dozen bottles show up at your local wine shop and if you don’t grab one now, you may never see it again.   

Modern day distribution currently manages all wine at retail and restaurants. This limits the opportunity for our aforementioned 1000 case producer because a couple of good placements at restaurants will blow through that inventory before the restaurant even has time to reprint the wine list to feature it.  This doesn’t even consider normal retail placement.

On the flip side, the above example assumes the best—sales.  But, distributors don’t generally like to take in inventory on something unproven, tying up capital along the way that can quickly turn into dead inventory and lost revenue. And, distributors would also prefer it if there was something of a ready market for the wine—a couple of winery connections at a white table cloth restaurant or the like.  This notion kicks off a chicken/egg conundrum that is very difficult to overcome—what comes first an account to sell to, or the wine to sell?

This is simplistic, but the net-net of the situation is, in most cases, small producers have been much challenged with not being able to secure distribution for their product in most major markets—Indianapolis included.

But, in ecommerce circles a significant splash has been made with a theory called “The Long Tail.” The Long Tail suggests that the future of commerce is in the economics of abundance.  Therefore, the fact that labels, production and all measurable metrics in the wine industry is growing is a strength, not a weakness. 

These growth metrics are a strength because just like Amazon.com with books, NetFlix with movies, and backlist music on iTunes, the Internet gives consumers/retailers/restaurateurs the power to find a niche item and buy it.  For book lovers, gone are the days of scouring city bookstores looking for the lone copy of a book printed in 1986, ending in futility and frustration.  Now, you just go online to Amazon.com and the book you are looking for along with 35 similar titles are all available for your immediate purchase.  Dwindling quickly are the days when business was constructed on the premise that 80 percent of sales came from 20 percent of the product. 

In a similar vein, wineries, should, finally, be able to deliver their wines, not only to consumers who want it, but also retailers and restaurateurs, as well.  The Long Tail of wine is here.  But, how will it be implemented?

Recently, I made a foray into the wine industry joining a smart bunch of folks at Inertia Beverage Group, a technology company that enables wineries to sell to and manage direct customer relationships via the use of our management and ecommerce solution.

My responsibility, along with a couple of colleagues, is to get our direct-to-trade initiative off the ground.  Over the past two months or so we’ve been organizing and polishing the foundational elements that have been cultivated over the last year.  At its essence, the direct-to-trade initiative picks up where the direct-to-consumer business leaves off and gives the winery the ability to sell direct to a retailer or a restaurateur using Inertia’s proprietary system and ecommerce capabilities.

It’s a cutting-edge, game-changing, paradigm-shifting, fundamentally different way of doing business.  And, we think the growth opportunity will be significant—creating an entirely new category in the wine business.

The Long Tail in wine is the opportunity for small, boutique producers to have a sales channel that enables them to sell to a customer that is seeking that wine—a consumer, a retailer or a restaurateur.

Decanter.com ran a short piece on the initiative on November 28th.  The link can be found here.

The official announcement/press release will occur later this week.

The upside to this program is you might think that this would be a threat to the three-tier distribution system, but, in fact, it’s a benefit.  In many states Inertia is partnering with a distributor to aid in the administration of the program and the response from distributors has been strong because they see the value in allowing small brands access to the market so they can grow, without the risk of them having to take on inventory. 

In our model, the winery fulfills all sales direct and we call this the “virtual inventory model.”  The distributor participates, ecommerce facilitates the transaction, the winery gets a sale and sends the product. 

It was an “a-ha” moment for me, too.

Eventually the winery might grow to the extent where they will need traditional distribution services and, oh, yeah, they would be in a position to have access to a distributor that has been a part of the ecosystem fostering a friendly introduction and, potentially, allowing those winery brands to take their sales to the next level with more “on the street” sales horsepower.  We call this “brand incubation.”  Wineries are developing and growing their brands.

It’s a win-win-win for everybody using some smarts, ingenuity, and good relationships with wineries and distributors while rethinking the process.

I’ll have one or two other posts on this because I truly think it’s relevant, but, for now, the readers of Good Grape are getting the 100,000 foot overview and a U.S. wine blog world exclusive on this endeavor. 

I’m sure you’ll excuse me for a moment while I pour a glass in celebration of boutique wine, The Long Tail, good people and technology.



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Posted in, Wine: A Business Doing Pleasure. Permalink | Comments (13) |


Comments

On 11/30, Ryan wrote:

Great Post, its nice to see general web marketing concepts being applied to the wine industry.  Reading the press release on Rethink’s blog yesterday, i was very impressed in the way that you guys pulled it off.  But on question remains in my eyes;

The long tail model works online because the market is so large, and there is a demand for non-mainstream products.  In our case, these would be wine from small producers.  In direct to consumer sales, the demand is there because the market is so large.  But in your direct to trade model, the market is relatively small because the actual inventory is being sold from a store or restaurant; which are largely serving people in a small geographic area.

With this sort of isolation, you may run the risk of not having a large enough pool of people to make it out to the “long tail.”

On 11/30, Paul Mabray wrote:

Ryan,
In actuality the long tail principal still applies since our core target is restaurants whom distinguish themselves based on three factors:

Food
Atmosphere
Wine list (thus looking for long tail wines)

The key is that those same long tail wines have enough pull from consumers to keep restaurants buying them as a differentiator.

Inertia - Powering the Wine Revolution

—-Paul Mabray

On 11/30, Kevin Finn wrote:

Great post.  Providing wineries with a direct-sales channel, either trade or consumer, is great news.  This channel will provide wineries with extra margin, making the production of boutique wines more profitable (i.e. feasible).  Hopefully this will lead to the creation of “boutique, artisan wines from small producers—that beautiful Pinot from a winery that does 1000 cases”.

The hard part for wineries and technology firms is how to implement e-commerce strategy to take advantage of recent legal and technological advances.

Kevin

On 11/30, Paul Mabray wrote:

Kevin - I agree - wait till you see our REthink Manifesto that teaches wineries step by step how to fully leverage both tech and the changing wine landscape.

Also with strong Kung Foo people like Jeff leading the movement, it will get better and easier for all.

Inertia - Powering the Wine Revolution

—-Paul Mabray - CEO

On 12/01, Jeff Lefevere wrote:

Gents,

Thanks for the convo. on the blog. 

My only comment to the dialogue regarding the application of “Long Tail” to the marketplace is the notion that we’ve yet to see what the full implications are for us as consumers. I’d hesitate to constrict the Long Tail to digital confines.  With emerging delivery mechanisms, it may be that Amazon would/could do a 2 hr. delivery to my home, same day, making products available, from a vast inventory, virtually in real time.  In fact, Inertia has talked to a guy rolling this out in California around consumer electronics and his business plan calls for high-end wines, too. 

Thanks again, guys!

Jeff

On 12/01, Kevin Finn wrote:

Paul - the REthink Manifesto sounds great.  It’s good to know that they’re being properly informed.

Jeff - I agree, as consumers, we haven’t seen the full implications of the Long Tail.  Two large questions exist.

1.  According to a rough estimate by the WSJ, approximately 1% of total wine sales are transacted online.  How do you convince more consumers to buy wine online to increase this to a meager 5%?

2.  So, assuming one chooses to buy wine online, how do you convince them to buy wine from wineries rather than traditional online retailers?  Does this involve price cuts?  Free shipping?  The Winery Website Report is beginning to beg this question. 

http://blog.winerywebsitereport.com/2006/11/how_much.html

Kevin

On 12/01, Paul Mabray wrote:

Rocking questions -

1.  This is going to start happening naturally as more people get used to being able to buy wine online - inert shipping laws have made this cumbersome in the past but with the supreme court, these antiquated laws are lifting.  Additionally, wineries will continue to spend money against this channel to catalyze consumers to buy online in true direct marketing efforts.

2.  A super question - both retailer and wineries will compete on some level but there will be core differences to help avoid channel conflict and serve their customers.  Retailers will continue to have multibrand selection and serve as a recommendation engine for their customer bases.  Wineries will offer products not in distribution and people buying wine from them will value the relationship DIRECTLY with the winery over price.  There will be some competition on price for brands in distribution but again, retailers, due to economic and physical space, can not carry all wines and in those cases, the winery is the primary choice.

Nice questions again -

Inertia - Powering the Wine Revolution

—-Paul Mabray - CEO

BTW - Kudos to Mike Duffy for helping us educate wineries on direct sales and marketing.

On 02/25, best buys on electronics wrote:

Great post! Very informative! thanks

On 02/28, ecommerce web hosting wrote:

The long tail model works online because the market is so large, and there is a demand for non-mainstream products.  In our case, these would be wine from small producers.  In direct to consumer sales, the demand is there because the market is so large.  But in your direct to trade model, the market is relatively small because the actual inventory is being sold from a store or restaurant; which are largely serving people in a small geographic area.

On 11/11, e-commerce website development wrote:

Thanks for sharing your idea. I never knew this all along. Thanks a lot

On 12/03, Jason Korman wrote:

Jeff,

Not sure that this is “Long Tail”, or just allowing small wineries to access the market. By definition, the model largely excludes many wines: Low priced and non US produced come to mind.

Business models that allow small wineries to access the market are essential to the future health of the business, but I still hold my view expressed in:

http://www.stormhoek.com/blog/index.php/2008/11/27/the-long-tail-for-wine/

Jason

On 01/05, TCS Hosting wrote:

Not only the article is interesting also the comments of the readers. Thank you for sharing this to us, with the knowledge we got from your article, readers can brainstorm their ideas with each other. Thank you so much!

On 09/15, Kim Da Cook wrote:

I have to say that having a direct sale from the wineries would be a stunning idea, and I think that more people would love to by direct from the farms as it would also be a lot cheaper than going through a middle man.

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